Privacy Policy

Last updated: June 2025

1. Information We Collect

We collect information you provide when placing an order or creating an account: your name, email address, phone number, delivery address, and order history.

2. How We Use Your Information

We use your information to process and deliver your orders, send order confirmations and updates, improve our products and services, and contact you about promotions (with your consent).

3. Data Security

Your data is stored securely using industry-standard encryption. We never sell your personal information to third parties. Payment transactions are handled via Cash on Delivery — we do not store card information.

4. Cookies

We use cookies to remember your cart, preferences, and session. You can disable cookies in your browser settings, though this may affect site functionality.

5. Your Rights

You may request to view, update, or delete your personal data at any time by contacting us at the details below.

6. Contact

MARFTRONICS, Islamabad, Pakistan. WhatsApp: +92 328 5311831. Email: support@marftronics.com

Terms & Conditions

Last updated: June 2025

1. Acceptance

By using MARFTRONICS website and placing orders, you agree to these terms. If you disagree, please do not use our services.

2. Products

All product descriptions and prices are accurate to the best of our ability. We reserve the right to modify prices or discontinue products without notice.

3. Orders & Payment

• Orders in Rawalpindi & Islamabad: Cash on Delivery OR Advance Payment accepted.
• All other cities: Advance Payment required before dispatch.
• Advance payment details are shared after order confirmation via WhatsApp.

4. Delivery

Delivery is FREE on all orders across Pakistan. Estimated delivery times: Rawalpindi/Islamabad: 1-2 days. Other cities: 5-7 business days.

5. Limitation of Liability

MARFTRONICS is not liable for delays caused by courier partners, natural events, or circumstances beyond our control.

6. Governing Law

These terms are governed by the laws of Pakistan.

Return & Refund Policy

Last updated: June 2025

1. Return Eligibility

We accept returns within 2 days of delivery if the product is:

• Defective or damaged on arrival
• Not as described on the website
• Incorrect item received

2. How to Return

Contact us on WhatsApp (+92 328 5311381) within 2 days with your invoice number and photos of the issue. We will arrange pickup or guide you through the return process.

3. Refunds

Approved refunds are processed within 3-5 business days via the original payment method or bank transfer (for advance payments).

4. Non-Returnable Items

• Items damaged due to misuse
• Items returned after 2 days
• Items without original packaging

5. Contact

WhatsApp: +92 328 5311381 | Email: support@marftronics.com